Safeco Insurance Company Complaints and Reviews

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Safeco Insurance Company
Main address: 1001 4th Ave 98154 Seattle WA
1-800-332-3226, ,
  • 101+7 mobile complaints
  • $290K claimed losses
  • $2.7K average
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  • Sep 24
  • Auto Insurance
  • Salt Lake City, Utah
  • Auto Insurance Coverage
  • 121

On an anniversary road trip, our breaks sparked and caused our break line to ignite on the freeway in the middle of Idaho around 4pm on a Saturday. The fire department was called and we called our insurance for roadside assistance and a vehicle. First, they tried to tell us that aside from roadside assistance, we were on our own. When we explained that the car caught fire, they were a little... Read more

Was this review helpful? 4 1


  • Sep 13
  • Service Centers and Customer Services
  • Spring Valley, California
  • Positive Experience
  • 209

My car was damaged from an out of state driver. Lucky for me they left their contact number. After contacting the driver, I was immediately contacted by Safeco, the driver's insurance co. the following day, Saturday. They were courteous and wanted to accommodate all my needs. The issue was the first body shop I took my Lexus to. I had multiple problems. In my opinion, they were not knowledgeable... Read more

Was this review helpful? 5 1


  • Sep 03
  • Auto Insurance
  • Auto Insurance
  • 1
  • 1
  • 262

I purchased a truck to pull my boat back in June 2014. I got a phenomenal deal on a 3500 Dodge Ram and could not pass it up. After attempting to get insurance through my regular carrier, I found out that because of the size of the truck.. i.e. a dually, it is very difficult to get insurance at a reasonable price, and hardly anyone want's to insure a larger truck. In the end, Safeco gave me the... Read more

Was this review helpful? 2 1


  • Aug 27
  • Auto Insurance
  • San Juan Capistrano, California
  • Cancellation Letter
  • 1
  • 1
  • 148

I have spoke with Robert over the phone about my situations, and The FRAUD REPORTS, that leading from others party. Robert had talks and explains about that everyone, would make mistake, and there was nothing could make up to the points that boths INSURANCE AGREEMENTS THAT WAS THE FALSE PUT UPON ON ME. I'm disagreed to all circumstance, and to all the Facts. Accordingly; in... Read more

Was this review helpful? 2 1

Over $30/month increase for "inflation".....let some air outta those heads! Have never filed a claim/no tickets. Switching ASAP! Add comment


  • Aug 14
  • Auto Insurance
  • Insurance Service
  • 1
  • 1
  • 267

I got rear ended by a Safeco customer at the end of March this year. I filed the claim the same day. I got my vehicle fixed right away (minor damage) but they are dragging out the medical payment for my son (also minor.) It has been five months, and still no payment. I hardly hear from the adjuster. When I do, they blame the hospital for the delay in payment. My claim is now being transferred to... Read more

Was this review helpful? 2 0

I hate Safeco they won't cover my damages when I was hit from the rear from one of there drivers BS I need someone to help me . Michell Montoya in my inserance adjuster Add comment

Terrible company...customer service sucks. The lady was terrible..I asked her to repeat the confirmation number and she was very sarcastic. So mad on the phone I did not get to the real problem at hand. Considering switching to my old provider...premium was high but at least had good customer service. Add comment

You are beyond awful as an insurance company. Canceling tomorrow. Horrible customer service and incredible incompetence. Can't wait to see this company in the rear view mirror. Add comment


  • Aug 01
  • Auto Insurance
  • Cancelled Insurance Charges
  • 1
  • 1
  • 208

I cancelled my Safeco coverage with my agent and went with another insurance company because Safeco was raising my premiums by $300. Safeco continued to send me bills and after many phone calls to customer service and no resolution I found out my credit score is continuing to drop. They don't seem to care. I cancelled my Safeco coverage with my agent and went with another insurance company... Read more

Was this review helpful? 1 0
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