Safeco Insurance Company Complaints and Reviews

1.3
  • Are invasive2 votes
  • Added fees1 votes
  • I did not get a full refund1 votes
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  • Mar 25
  • Auto Insurance
  • Saint Paul, Minnesota
  • Car Repair Coverage
  • 24
  • REVIEW RATING 3/5

My name is Dean, I had deer hit back in 3/29/14, had it repaired at Abra with a faulty front bumper for less than a year. The right side of bumper became loose, took it back 3/5/15 and was accused of had it involved in another accident by both the shop and Safeco appraiser with no damage to the bumper. Safeco appraiser Timothy gave me more than 10 scenarios of what might caused the damages... Read more

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  • Mar 20
  • Auto Insurance
  • Charlotte, North Carolina
  • Insurance Policy
  • 23
  • REVIEW RATING 4/5

I canceled my policy when I was told by the representative that my policy was paid thru , and was told I would not owe anymore. The next month after cancelation I receive a bill. The bill is stating it is for coverage they provided. When I called, they stated it is a fee that Safeco puts in place in my state. No one knows what is going on and when your premium is expected to come out. The... Read more

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  • Feb 17
  • Auto Insurance
  • Lake Forest, California
  • Insurance Claim
  • 156
  • REVIEW RATING 4/5

SAFECO client rear-ended my vehicle. About 8+ weeks later 39+ phone calls, emails, certified mail and the multiple threats to litigate. A nightmare to say the least. Typical previously reported lies: Client hasn't responded, daily call back that never arrives but message that they "call back the same day" - not. Out of office - but no voice mail indication to that effect. Server was down and... Read more

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  • Feb 16
  • Auto Insurance
  • Akron, Ohio
  • Renters Policy
  • 1
  • 1
  • 83
  • REVIEW RATING 4/5

I had the opportunity to get renter's insurance and car insurance bundled together with my current insurance as they were charging me anywhere between $19.95 to $24.98 a month for renter's insurance and I went with State Farm for my auto and renter's insurance where it is only $9.00 a month and when they refunded my premium of $24.58 they only gave me a partial refund of $16.00 and when I called... Read more

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  • Feb 13
  • Auto Insurance
  • Littleton, Colorado
  • Insurance Claim
  • 90
  • REVIEW RATING 3/5

Safeco has taken 3 months to get me payment for an accident was not my fault AND then they offered me $15,000 less than it was worth, only 8 months old. THEN, when I took my expensive aftermarket tires and wheels off and put the stock ones back on, they deducted another $1800! They put me through 6 different, lying, claims adjusters over this time and delayed it all intentionally. They do not... Read more

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  • Feb 05
  • Auto Insurance
  • San Jose, California
  • Car Damage Coverage
  • 1
  • 1
  • 190
  • REVIEW RATING 4/5

I was rear ended by a Safeco Insured person, they really rung my bell. I had neck trauma for days. Later I found that I had nerve damage in my right foot which continues to this day. Because I am self employed and have no health insurance I could not take the risk of gong to see a specialist and running up thousands of dollars in medical bills and have Safeco insurance never pay them. Ive... Read more

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  • Jan 31
  • Auto Insurance
  • Arkansas, United States
  • Driving Record
  • 181
  • REVIEW RATING 4/5

I have never used Safeco insurance and nor have any of my family members and I am self employed. Recently I received a letter from the Department of Finance and Administration. I was startled when I opened it. For some reason they (Safeco) decided to check my driving record. I don't know any reason why they would do this, but feel that this action is highly invasive. I have never even applied for... Read more

Was this review helpful? 0 2

I was hit by an older man who is insured by "safeco". I've been waiting for 2 weeks for Tanisha, the Person handling my claim. I've called her multiple times to only get voicemails. I've sent an estimate from the body shop and can not get ahold of them. I honestly don't no what to do. If you are dealing with "SafeCo" I feel sorry for you. Add comment

  • Jan 29
  • Auto Insurance
  • Jackson, Tennessee
  • Car Accident Report
  • 1
  • 1
  • 196
  • REVIEW RATING 5/5

November, 23, 2014 Safeco client pulled into my traffic causing an accident, police were called and a report taken. The driver of the car took responsibility for the accident stating " I did not see his car". My truck was totaled and towed to a lot. Spoke with Safeco claims adjuster who wanted me to get the accident report and fax it to them. I told him this was his responsibility and I was not... Read more

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  • Jan 23
  • Auto Insurance
  • Nashville, Tennessee
  • Insurance Claim
  • 135
  • REVIEW RATING 3/5

We had the same issues with Safeco. Their insured, who was out on bond, rear ended us. Safeco claimed we were not injured even though the guy was doing 75+ on the interstate when he hit us. Their insured lied to the police about what happened, and the false police report they gave was eventually proven. Even though they should have refused to "accept liability" for the claim because their... Read more

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