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  • 20 hours ago
  • Other
  • Arkansas, United States
  • Invasive Inquiries
  • 9
  • REVIEW RATING 4/5

I have never used Safeco insurance and nor have any of my family members and I am self employed. Recently I received a letter from the Department of Finance and Administration. I was startled when I opened it. For some reason they (Safeco) decided to check my driving record. I don't know any reason why they would do this, but feel that this action is highly invasive. I have never even applied for... Read more

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I was hit by an older man who is insured by "safeco". I've been waiting for 2 weeks for Tanisha, the Person handling my claim. I've called her multiple times to only get voicemails. I've sent an estimate from the body shop and can not get ahold of them. I honestly don't no what to do. If you are dealing with "SafeCo" I feel sorry for you. Add comment

  • Jan 29
  • Auto Insurance
  • Jackson, Tennessee
  • Car Accident Report
  • 33
  • REVIEW RATING 4/5

November, 23, 2014 Safeco client pulled into my traffic causing an accident, police were called and a report taken. The driver of the car took responsibility for the accident stating " I did not see his car". My truck was totaled and towed to a lot. Spoke with Safeco claims adjuster who wanted me to get the accident report and fax it to them. I told him this was his responsibility and I was not... Read more

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  • Jan 23
  • Auto Insurance
  • Nashville, Tennessee
  • Insurance Claim
  • 58
  • REVIEW RATING 3/5

We had the same issues with Safeco. Their insured, who was out on bond, rear ended us. Safeco claimed we were not injured even though the guy was doing 75+ on the interstate when he hit us. Their insured lied to the police about what happened, and the false police report they gave was eventually proven. Even though they should have refused to "accept liability" for the claim because their... Read more

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  • Jan 21
  • Auto Insurance
  • Auto Insurance Claim
  • 71
  • REVIEW RATING 4/5

You get a company like SafeCo for two reasons: you have a bad driving record, or you're an a**hole. I was rear ended by one of SafeCo's clients, after three months of waiting after filing the claim, being interrogated by the claim adjuster Bonnie Morris and having them "not receive" the accident report, then miraculously finding it after I called to complain, my claim was denied. This, despite... Read more

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  • Jan 19
  • Property Insurance
  • Philadelphia, Pennsylvania
  • Home Insurance Claim
  • 69
  • REVIEW RATING 4/5

Your customer service is the worst I have ever encountered. I have been working with your agent Shaun Dietrich and it has been a nightmare. This has been the second claim I have made, the first time he took 2 months to come and see the property and then would never return my phone calls. I made a claim in November and he has yet to get back to me with an estimate. What do I need to do to get... Read more

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  • Jan 16
  • Auto Insurance
  • Tulsa, Oklahoma
  • Insurance Policy
  • 59
  • REVIEW RATING 4/5

I feel the need to report to Safeco Insurance company of the terrible customer service my wife and I received dealing with our insurance agent. I have left many messages, without even a callback or e-mail explaining what was going on. My agent, Jason Davis, at American Founders Insurance Group has never given my insurance policy or questions I have had, any attention, and always said they were... Read more

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  • Jan 13
  • Property Insurance
  • Wilsonville, Oregon
  • Homeowners Insurance
  • 83
  • REVIEW RATING 4/5

I had to list my home owners claim four different ways creating 4 claims triggers the "fraud " I have never been arrested or ever comitted a crime in my 40 years. I HAD ALL MY BANK STATEMENTS AND TAX RETURN LOST BY SAFECO! I was treated as I was the criminal not the victim. I supplied every receipt photos police report ect . The adjuster lost the inventory sheets and was so screwed up she had... Read more

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  • Jan 09
  • Auto Insurance
  • Nacogdoches, Texas
  • Car Insurance
  • 100
  • REVIEW RATING 4/5

Safeco canceled my car insurance when I let my 21 year old daughter borrow my car and a lady rear ended her and dented the back corner panel. i have five cars insured with them. This company does not care about their customers. They seem to be out for themselves! I have been doing business with this company for over 7 years ,paying out the *** on this insurance , then one day get a call saying... Read more

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  • Jan 09
  • Auto Insurance
  • Albany, Oregon
  • Car Accident Insurance
  • 99
  • REVIEW RATING 4/5

I was in a accident caused by a safeco insured driver and that driver was 100% at fault. I foolishly expected to be treated fairly by safeco seeing as there was no question that their insured was a fault. I was injured in the accident and had to receive ongoing medical treatment for my injury. The first safeco adjuster i had to deal with tried to tell me to stop treatment (in not so many... Read more

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